Overview
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
Truly a game-changer for any sales rep looking to improve performance.
HubSpot Sales Hub blew away every expectation I ever had!
“HubSpot Sales Hub Goes Beyond CRM With Powerful Workflows And Automation.”
Critical Tool for People in BD
HubSpot, less features than SFDC but also cheaper!
HubSpot is the top spot in sales tracking and management.
Easy to use
Great solution for sales team on the road
Highly Recommend HubSpot
We love HubSpot Sales Hub
80% more reach outs because of an organized platform
Organize your workflow & increase outreach with HubSpot Sales Hub
Absolute Growth, the right way
HubSpot Sales Hub for Customer Experience
Awards
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Reviewer Pros & Cons
Pricing
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
- FAQs
What is HubSpot Sales Hub?
HubSpot Sales Hub Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
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Reviews and Ratings
(509)Attribute Ratings
Reviews
(1-25 of 52)The attention to detail in the platform helps me save time and reinvest that time in building meaningful interactions with my clients. Certain small things like simply entering the word "Call" when creating a new task, it's automatically going to pull up the option to call the client in one single click when you are going through your task at the time that it's due.
Also, when I'm creating a sequence, being able to easily customize and personalize it makes all the difference. As long as the customer's information is correctly entered in Hubspot, the system will gather their first name, company name, etc and enter those where I ask it on the email. Making my job just that much easier and giving my prospects a more personalized approach, without any extra effort from my end. This truly has been a game changer in my work and has helped me attract many more clients.
- Email Sequences
- Task Management
- Integrating with other software
- The help/learning section could be a little overwhelming since it's just so huge.
- Deal Creation
- Tracking Sequences and success/conversion rates
- Keeping everything all in one platform to reduce the number of clicks when logging a task
- Giving more options to auto remove contacts from sequences - like when a call is connected or a meeting is scheduled
- It facilitates the organization, communication, and tracking of leads for sales reps.
- It has sales user activity sorting, playbooks, meeting links, and roll-up businesses.
- It's adaptable, keeps track of finances, and works with various programs.
- It's significant but too expensive for large teams.
- In some cases, automation can improve usability.
- It should offer live chat to free users.
Easy to use
- Orginization
- Notifications
- User friendly
- Customizable
- I feel that sequences can be a little more robust
Great solution for sales team on the road
- Clean up contact data, duplicates, etc.
- Easily find contacts by company, and custom fields (we use a customer type field)
- Assigning tasks
- Sequences are limited
- Pay per contact
- App has limited functionality
Marketing & Sales Alignment in one hub
- Deals and task creation
- Managing the pipeline
- Email templates and tracking
- Managing the product library
- Outlook for Mac integrations
- Email templates
Helping Keep the Sales Wheels Turning
- Filtering and reports
- Automated communications
- Workflows
- Cross-object reporting (contacts with open tasks by sales rep, for example)
- Pagination on the activity feed to speed reviewing sales conversations
- Ability to review a filtered list of contacts with a "next/back" button - similar to their task management capability
- The sales funnel makes it easy to predict and track how sales development is going.
- It enables us to run all our businesses as a single unified solution using a single system from the ground up.
- It's the catalyst for our digital transformation and works well with HubSpot and other marketing systems.
- Overall, navigation is lacking, and activity logs can be overwhelming.
- More robust conversion reporting is required to support larger enterprise teams.
HubSpot Sales Hub Review
- Integration of other outreach software
- Easy and user friendly landing page and functionality design
- Customer service and training
- Glitchy aspects where some things aren’t saved the first time around
- Some integrations can not work the best
- I would like to see more base cases of other users that are using the platform to its fullest capability
HUBSPOT CHANGED THE GAME FOR OUR COMPANY
- Set and keeps track of set goals
- Tasks keeps you organized and easy to use
- Very easy to navigate to keep things moving
- Filtering can be better
- reporting when emails have been read can be more accurate as when I open the email I sent, it counts as if the client has opened the email.
- Interface can look a bit better
I Use HubSpot Sales Hub Every Day
- Sequencing Emails.
- Filtering contacts.
- CRM management.
- Being able to Merge Companies while connected to Sales force would help us.
- Some way to confirm Email and or Phone # information.
- Visibility into some of the marketing properties if you are in HubSpot Sales Hub.
Hot, fast, reliability: the little HubSpot that helps our Sales grow and provides all the sales and marketing reporting data that's fit to print!
- Customizing of user view on a per-user basis is easy and extensive
- Ease of reporting including built-in reports and endless possibilities for custom reports, dashboards and
- Ease of scheduling, ease of calendar integration with 3rd party resources
- Extensive integration potential with myriad 3rd party resources, especially LinkedIn Navigator
- Some of the hard-coded features such as property names and options should be soft-er
- Round-robin lead rotation is designed for help desk, not sales. 3rd party add-on required.
- Tighter LinkedIn Navigator integration would be most welcome. Right now only Salesforce and MS/Dynamics will fully integrate.
HubSpot Customer and Tech Support is awesome!
Smaller organizations can grow with HubSpot, adding modules and complexity as warranted.
HubSpot Sales Hub gets the job done
- Client communication and prospecting management
- Contact and organization input using AI and open data
- Pipeline managent
- Plug-in with Outlook is a bit buggy
HubSpot Sales Hub is simply better
- User Interface
- Integration of contact and company data
- Easy import/export of data
- The pipeline view could use a bit more flexibility
- The view of contact/company/deal records could allow for more customization on the left-side table
As you scale it begins to hurt more and more
- Data storage
- Support
- CRM tools
- Outbound emails
- Calls
- Record keeping
- Activity logs
- Workflow logic
- Filter Conditions
- Currency Variance
- Report limits
- User admin
- Meetings link! Way better than other software we have used!
- Forecasting and pipelines! They work well and the HubSpot team listens to feedback and changes or updates things consistently to make it easier and better for the user.
- Tasking within workflows! It gives marketers and managers peace of mind that we can use automated internal emails with tasks and things based on deal stages.
- More reporting features-- they have great ones but more chart options would be great
- Ability to have the sales team be an owner of a meetings link vs one person but still doing a round robin.
HubSpot Provides a 360 View of Your Future
- Document and track communications
- Establishes clean lines of responsibility
- Parsing opportunities and making them visible for action
- Search feature is horrible. When you have a prospect on the phone and you type in their name or company it isn't always visible. You have to use emails, otherwise all other searches are suspect and have to double and triple checked.... tough to do when talking to a prospect.
- Deal cards need to be MORE customizable (last update aside). There needs to be control (more) on what is presented on the card. Also, the order in which the cards are visible should be customizable. Allow the organization to sequence.
- The ability to create "online reports" dynamically. Simply allow me to create a report on needed criteria and then publish the report in a custom URL that I can share with non-HubSpot users. This can be used to share with my vendors, dealers, partners who I would never allow in my system but I want to provide visibility
Not just another money guzzler
- Automation of processes
- Great suite of integrations to make sure you have the necessary tools to succeed
- Record tracking (emails, calls, notes, deals, etc.)
- Review of integrations - would be great to have HubSpot preferred options
- Depending on the need of the business, the cost of the platform can get up there
- Looking to automate your sales outreach program
- Moving all your activity to one database and being able to effectively manage it
- Keeping track of your funnel and automating reminders on past due items
- Looking to scale your business and teams
Less Appropriate
- Robust project management tool
Hubspot lives up to its reputation for rapidly deploying a user friendly solution that even sales colleagues can use!
- Linked with Marketing and our website, it helps us identify hot leads.
- We can easily customize the pipelines of work to collect the information we are interested in.
- The reporting dashboards are a really neat feature to see the current state of play.
- When our finance teams want some detailed reporting, HubSpot can lack the functionality. We, therefore, export the data to alternate reporting platforms.
- The flexibility is not there (as it is an online tool), to easily output into our preferred format for our management board pack.
- It is sometimes difficult to see all the prospects in a pipeline when we have many based upon the standard formatting of the web pages.
Perspective from an everyday user.
- Sequences are easy to assemble.
- Contact activity is easy to follow.
- Integrates with ZoomInfo
- No queue to see tasks upcoming, but have not yet been created.
HubSpot Sales Hub: Great Resource for Customer Sales Reps
- Organizes contacts and customers well
- Sets up reminders for tasks easily.
- Integration with Outlook and other tools.
- Cleaning duplicates sometimes or finding duplicates sometimes is difficult to find and/or sort.
HubSpot Sales Review
- Defining sales strategies.
- Sales reporting.
- List management.
- Subscription pricing.
HubSpot Sales: Emails optimised
SDRs mostly made use of it for email campaigns. This includes making templates, sending automated sequences, viewing reports on how certain emails and subject lines perform and receiving alerts as to whether an email has been opened or a link clicked.
We also used it for our contact request forms.
- Email sequences - quick and easy to make and use. One drawback is that if the email bounces to the sender, you lose all the updates you made in the sequence.
- Reports - super easy-to-read data that gives you quick insights into how successful your emails are.
- As mentioned - there is a small frustration with the sequence functionality when an email bounces. If this happens you lose all your edits. I have seen other tools that store all of your edits to ensure you can quickly try another email address if that one bounces.
- Some enhanced reporting onto the great system they have would be nice. e.g. from your historical data, what is the best time to send emails to prospect in country X, etc.
HubSpot is specifically set up for inbound sales teams, and it appears to not be as effective for outbound sales teams for this reason. The whole user interface could be a bit faster to use and go through in order to complete more tasks, for example.
HubSpot Sales Go to Sales Pro Hub
- Easy to use.
- Custom fields.
- Very pricey.
- Wish they had an option to add features "al a carte."
A great CRM tool to manage your sales
- Easy to navigate.
- Excellent customer service.
- Ability to merge deals.
- More user-friendly landing page.
With HubSpot Sales, I have been able to manage my sales leads. I can keep track of every email and phone call I have had with a prospect and pull up all my notes in one place. This CRM allows me to pick up right where I left off with clients.